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Disclaimer

This is to inform user / customer(s) that www.tatarealty.in is the only official website of Tata Realty and Tata Housing, their affiliates and subsidiaries (hereinafter collectively referred to as "Company"). User/Customer(s) are cautioned and advised not to rely upon any information stated on any other websites which may appear to be similar to the Company's official website. The information contained in such websites may be misleading/false and user/customer(s) may suffer loss if they rely on such information. In the event user/customer(s) come across any such websites similar to Company's official website containing its brand name/logo or any other information, then kindly contact and inform us on mktginfo@tatarealty.in in order to enable the Company to take necessary action.

Terms of use:
The terms and conditions appearing on this page (together with the documents referred to in them) set out the terms on which you may make use of this website, whether as a guest or a registered user. Use of this website includes accessing, browsing or registering to use our website.
By proceeding to view our website or any part of it, you acknowledge that you have read, understood and accepted these terms which shall constitute the entire binding agreement between you and the Company. These terms may be varied by the Company from time to time and the revised terms will be deemed to apply at the relevant time in respect of your registration and/or use of our website. Please check this page from time to time to take notice of any changes we made as they are binding on you.
Please read these terms carefully before you start to use our website, as these will apply to your use of our website. If you do not agree to these terms, you must not use our website.

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Customer Service

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Customer Service

Dear Customer,

At Tata Housing it is our constant endeavor to ensure that your dealings with us are satisfactory and pleasurable. We value your feedback and encourage you to let us know whenever we have not come up to your expectations

You can communicate with us through any of the modes such as Letter, Telephone, E-mail, or In-person. We would be glad to assist you.

Operation Timings: 9:30 to 6:30, Monday to Saturday.

Customer Service Toll Free No.1800 209 6666Board Line No.022 66614444Email Id:tatacare@tatahousing.com

In case you are not satisfied by the response provided by your Relationship Manager & should you wish to escalate your concern, the escalation hierarchy is given below for your easy reference. Kindly note that, the escalation matrix should be used one level at a time and in case of non-receipt of response within 72 hours, the grievance / concern should be referred to the next level.

Escalation Level 1
Cluster Service Manager
csm@tatahousing.com

If no response received from your Relationship Manager within 7 business days.

Escalation Level 2
Head CRM
headcrm@tatahousing.com

If no response received within 2 weeks of escalation to the First Level.

Registered & Corporate Office
TATA Housing Development Co. Ltd., E Block, Voltas Compound, T B Kadam Marg, Chinchpokli, Mumbai - 400033
Tel: +91 22 6661 4444 Fax: +91 22 6661 4444

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